Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Mystake, we believe that online gambling should be enjoyed purely as entertainment. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities on Mystake. We are committed to preventing underage gambling and verify all accounts accordingly.
If you are under the legal gambling age in your jurisdiction, please do not register or attempt to use our services.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate a problem with gambling:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling activity: Keeping your gambling secret from family, friends, or partners
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with money you need: Using rent, bills, or essential expense money to gamble
- Borrowing money to gamble: Taking loans or using credit cards to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Unsuccessful attempts to stop: Repeatedly trying to reduce or quit gambling without success
- Escapism: Using gambling to escape problems, stress, or negative emotions
- Tolerance: Needing to gamble with larger amounts to achieve the same excitement
If you recognize any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Features
Mystake provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose within a set timeframe
- Reality Checks: Receive periodic reminders during gameplay about how long you've been playing and how much you've spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
Contact our customer support team at designface.co.uk to activate any of these tools on your account.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Self-exclude from all UK-licensed operators - Gamblers Anonymous – Free peer support meetings
www.gamblersanonymous.org.uk - National Debtline – Free debt advice (often linked to problem gambling)
Phone: 0808 808 4000
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help, Please Reach Out
Problem gambling can affect your financial wellbeing, relationships, and mental health. Seeking help is a sign of strength, not weakness.
Whether you're concerned about your own gambling or that of someone else, the organizations listed above provide free, confidential, and non-judgmental support. Help is available 24/7.
Take action today: Call a helpline, visit a support website, or speak to someone you trust. Recovery is possible, and support is always available.
Mystake is committed to promoting responsible gaming and supporting our players' wellbeing.